25B - Summary Rating for Performance Goal, Competency and Overall Summary not auto calculating — Cloud Customer Connect
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25B - Summary Rating for Performance Goal, Competency and Overall Summary not auto calculating

Summary:

Dear Team,

Our Client is facing a severe performance issue with the section calculation ratings for both Employee and Line Manager, is there a way to mass click on "Calculate" for all 1200 documents ?

Problem:

  1. This is affecting more than 1200 employees.
  2. Both the Employee and Line Manager are facing issues with the Section Summary Rating for Performance goal section, competency section and Overall Summary section where the calculated displayed rating is not accurate, only by clicking on the "Calculate" link does it displays the correct rating.
  3. This issue happens randomly, it may work fine for some employees for others the calculated rating points different could be between 5 to 15points.

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