Approval Rule Request for "Withdraw" Action in Absence Management Module — Cloud Customer Connect
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Approval Rule Request for "Withdraw" Action in Absence Management Module

in Workforce Management

Summary:

We have received a business requirement related to the Absence Management module. The request is to define an approval rule for the "Withdraw" action on leave requests where the original absence request is still pending approval.

Current Scenario:

  • If an approved leave request is withdrawn and the start date is greater than or equal to the current system date, the system triggers an approval, following the same approval flow.

  • However, if a leave request that is still pending approval is withdrawn by the employee, the system only sends an FYI notification to the manager instead of triggering an approval.
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