Redwood :Business Rule for Change Salary Action works from My Client Group and not from My Team — Cloud Customer Connect
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Redwood :Business Rule for Change Salary Action works from My Client Group and not from My Team

Hi Experts,

We have added a business rule to Change Salary Action. It works good when accessed from My Client Groups > More Actions > Change Salary

However, if the same Change Salary Action is accessed by a Manager from My Team > More Actions, then the business rules do not trigger

Am I missing anything here?

If the same manager access Change Salary option from My Client Groups > More Actions > Change Salary. Then the BU's are triggered

When access from My Team

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