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Oracle Digital Assistant - UK date format

edited Aug 7, 2025 8:58AM in Digital Assistant 1 comment

Within ODA settings, is it possible to amend default US date format of MM/DD/YYYY to UK date format of DD/MM/YYYY? If so, how is this achieved?

Example user interaction:

"book leave from 08/09/2025 to 12/09/2025"

For UK, expectation would be this would the 8th of September to 12th September - but for US would be 9th August to 9th December.

Following quick search, found following page, with mention of Ambiguity Resolution Rule. Would this be something that would aid solution to above question?

Introducing the new DATE_TIME entity

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