How to suppress "Resource does not have enough of inventory required for this activity" alert? — Cloud Customer Connect
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How to suppress "Resource does not have enough of inventory required for this activity" alert?

in Field Service 6 comments

Hi Community,

In our Oracle Field Service (OFS) implementation, we do not manage inventory within OFS itself. However, some activities are being assigned inventory items (possibly via integration), and when such an activity is assigned to a technician who doesn’t have the inventory assigned to resources, the UI shows a pink warning message:

"Resource does not have enough of inventory required for this activity"

Since inventory is not relevant for our use case, this message is causing confusion for dispatchers and technicians. I would like to know:

  • Is there any way to disable or hide this warning in the UI?
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