Documentation for Enabling Sales AI Feature — Cloud Customer Connect
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Documentation for Enabling Sales AI Feature

in Sales 2 comments

Summary:

We are working to enable the available Sales AI features and capabilities, but we are having trouble finding documentation for some of them:

  1. Pricing and discount optimization – This feature helps increase margins and speed up deal closures by using AI-driven discount recommendations based on probability-of-purchase models, which reduces manual pricing work and speeds up quote creation.
  2. Machine learning prediction framework (BYOM) – This allows for building AI models to create custom sales predictions tailored to our business needs.

List of CX Sales AI Feature is coming from https://www.oracle.com/asean/cx/ai/

Could you please provide the relevant documentation so we can proceed?

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