Benefits Court Order (Restrict Ben Admin from Disenrollment as well as EE) — Cloud Customer Connect
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Benefits Court Order (Restrict Ben Admin from Disenrollment as well as EE)

The business is asking if we can restrict the Benefits Admin custom roles from disenrolling the dependents, similarly to how the employee is restricted from disenrolling - per court order.

Use Case:

During a busy time like our Open Enrollment and Open Enrollment Correction Periods, with over 100,000 employees, it is possible for Benefits Administrators to accidentally disenroll dependents that are court ordered to remain enrolled in particular plans. Many Ben Admins void life events, and take screenshots so they can be re-entered on the Open Enrollment Life Event, and mistakes can be avoided by throwing the same error message employees receive, if a dependent is removed from a court ordered plan.

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