Can we prepone the Open enrolment window start date — Cloud Customer Connect
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Can we prepone the Open enrolment window start date

Summary:

Hi Team,

The new year window for our clients starts on 1st of Sep , we have done the setup and run the open event.
They have 3 plans and the window dates for 3 plans are different.
Window for one of the plan setup is 18th Aug to 31st Aug, now we want to change the start date to 13th Aug and end date to 18th Aug as per clients req.
Now that we have already run the scheduled process. Is there any way/process to change the start date and make it effective to employees?

Content (please ensure you mask any confidential information):

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