Redwood - Goal Share Action Transaction no longer visible in Transaction Console — Cloud Customer Connect
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Redwood - Goal Share Action Transaction no longer visible in Transaction Console

Summary:

Since our migration to Redwood at the beginning of June, we are no longer able to see the Approve Performance Goal: Goal Share Action for when workers share goals in the Transaction Console for some reason. I haven't found any info on why those would not show there anymore so far. I was wondering if anyone else has experienced the same issue.

So far we have found the new goal sharing functionality to be quite a bit more cumbersome for workers. Where instead of having the Goals Shared with Me section right on the goal plan page they now have to navigate to the Explore page, change filters because the by default all the goals that have ever been shared with them show (with the oldest goals on the top), and then select the shared goals. On top of that workers can add the same shared goal more than once which is not great.

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