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How can we drill down from service dashboard infolets?

in Fusion Service 1 comment

In our Oracle Fusion Service Dashboard, we have multiple infolets showing SR metrics (e.g., Waiting on Me, Critical Service Requests, Queues by Unassigned SRs, etc.) as shown in the screenshot below:

We want to make these numbers clickable, so that when a user clicks an infolet count (e.g., 1 New SR or 10 Critical SRs), they are taken directly to:The Service Request Search/List page with the relevant filter applied, or A specific SR details page containing those records.
Can anyone help me to do this?

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