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Adding OverTime to resource calendar in OFS

in Field Service 6 comments

Summary:

In OFS, is there a way to add approved overtime to a resource’s calendar in addition to their regular working hours?

Example:

  • Standard working hours: 08:00 – 17:00
  • Approved overtime: 17:00 – 19:00
  • Goal: Overtime should appear distinctly from regular hours in the calendar, be visible in the UI for dispatchers/routing, and still be treated as available time for assignment.

I noticed in the API documentation for updating work schedules, there’s a recordType field with allowed values:

However:

  • If I try extra_working, it seems to overwrite my regular custom working time (08:00–17:00) instead of adding to it.
  • These values don’t appear as selectable options in the OFS UI—what are they actually intended for?
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