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25C functionality of viewing previous task in journey does not include attachments

edited Aug 18, 2025 11:07AM in Journeys 1 comment

Summary:

25C functionality of viewing previous task in journey does not include attachments

Content (please ensure you mask any confidential information):

We are so pleased with the new/25C functionality of a task assignee being able to view a previous task.

However, we were expecting when the assignee of the current task viewed the previous task - they would be able to see everything including esignatures and attachments. This is not the behavior we are seeing. We are seeing the assignee can view questionnaire responses but not attachments.

Our use case is for an area of responsibility that does not have access to document records to be able to view a worker's questionnaire responses and attachments.

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