Need Feasibility for Redirecting to Previous Page After Save in Service Request Detail Page — Cloud Customer Connect
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Need Feasibility for Redirecting to Previous Page After Save in Service Request Detail Page

in Fusion Service 6 comments

Summary:

In the Opportunity object, once a record is saved from the detail page, the system redirects the user back to the previous (landing/search) page automatically.

However, in the Service Request (SR) detail page, after saving, the user stays on the same page.

We are looking to explore if a similar post-save redirection behavior (as in Opportunity) can be implemented for the Service Request object as well.

Is it possible to implement a similar post-save redirection behavior for SR detail pages, so users return to the landing/search view after saving? This would help streamline high-volume SR processing and reduce clicks, improving overall efficiency.

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