Help Needed: Managing Customer Center Assignment Objects and Rules — Cloud Customer Connect
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Help Needed: Managing Customer Center Assignment Objects and Rules

in Sales 1 comment

Summary:

Hi Everyone,

We have a requirement to roll down Account team members based on the parent account, and we’re attempting to achieve this using Account Assignment Objects. However, the newly created objects are not appearing in the assignment rules. Could you please advise on how to resolve this?

Relevant Profile Options:

  • Manage Customer Center Assignment Objects
  • Manage Customer Center Assignment Rules

Thank you for your help!

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Version (include the version you are using, if applicable):

25b

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