How to handle warranty (included and extended) as well as subscription in Order Management alone? — Cloud Customer Connect
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How to handle warranty (included and extended) as well as subscription in Order Management alone?

Summary:

How to handle warranty (included and extended) as well as subscription in Order Management without using Subscription Management and Revenue Management for the purpose of tracking and recognizing revenue?

Content (please ensure you mask any confidential information):

Is it possible to just use Order Management and Receivable to record and track warranty and subscription?

If yes, should the warranty line be a subline of the covered item? How about the subscription line, should it be a separate line, not linked to the shippable line?

Version (include the version you are using, if applicable):

25C (11.13.25.07.0)



Code Snippet (add any code snippets that support your topic, if applicable):

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