Incorrect Rates fetching Using Enquire rates from Rapid Order Release Screen — Cloud Customer Connect
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Incorrect Rates fetching Using Enquire rates from Rapid Order Release Screen

edited Aug 19, 2025 7:10AM in Transportation Management 8 comments

Summary:

We have rates for 2 customers(Sell Rates) and we are creating Order through Rapid Orde Release Screen By entering all the details including Involved Party details as Order Owner and Enquiring sell rates then it showing rates of both customers(CUS1,CUS2) instead of CUS1.

Where in After creating the booking if we do the planning/show route then its working as expected(Picking correct customer Specific Rates).

We need this Because we are maining Customer Specific rates to ensure Before Order Creation Business needs to know whether rates are available for that customet or not to proceed ahead.

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