We are in 25C release, GOP not considering reserved onhand as consumed — Cloud Customer Connect
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We are in 25C release, GOP not considering reserved onhand as consumed

Summary:

GOP not considering reserved onhand as consumed. Work orders are not getting created in the Supply Order, Supply order is created for Onhand and then it will be unassigned. Users expect Work order creation. This is happening frequently.

There is a recommendation to schedule the job-

"Start Real Time Supply Update" at a shorter interval than the current Collections schedule. Collections are running every 15 mins.

Will this job help in fixing the issue, to maintain the GOP and onhand in sync?

In order to schedule this job, should We define any -

Create Real-Time Supply Update Rule for Item? If yes, How to create this rule?

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