Need guidance to include Manufact. Part Number data from Inventory in Field Service Inv Accelerator — Cloud Customer Connect
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Need guidance to include Manufact. Part Number data from Inventory in Field Service Inv Accelerator

Summary:

In Fusion Inventory, when performing an Item Quantities search, we have the capability to search using a Third-Party Item Number (for example, a Manufacturing Part Number). However, when these parts/items are synchronized from Fusion Inventory to Fusion Field Service, the search functionality becomes limited — technicians can only search by the Oracle Item Number or Item Description.

Content (please ensure you mask any confidential information):

From a business standpoint, this creates a challenge. Field technicians, who primarily rely on the Fusion Field Service Mobile Application, often need to search inventory using the Manufacturing Part Number (which is already maintained and associated with the item in Fusion Inventory). Since this attribute is not currently synchronized to Field Service, the search capability is restricted, impacting usability and efficiency.

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