Deprecation of download logs in help menu for Oracle BICC (BI Cloud Connector) in release 25C — Cloud Customer Connect
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Deprecation of download logs in help menu for Oracle BICC (BI Cloud Connector) in release 25C

edited Aug 20, 2025 9:26PM in BI Publisher Learning Center

Summary:

Download logs in BI Cloud Connector (BICC) is not longer available in release 25C.


Content (please ensure you mask any confidential information):

In release 25C, the help menu to download logs in BI Cloud Connector (BICC) has been deprecated. It points to going to the extract job in the Manage Job Schedules and clicking on the status column to retrieve the logs. There is only a State column and the log does not contain any information around the PVO(s) that have been run like the logical and physical SQL. I am looking at how to find the obis1-query.log and biee_extractor.log that were available using the Help → Download Logs in BICC pictured below and an example of the obis.log

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