Donation Pool Configuration — Cloud Customer Connect
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Donation Pool Configuration

Summary:

I know that Donation pools were added in 24C, however, we have had donations configured as an individual previously and then a dummy person was configured to act as the donation pool. Since updating to redwood, there is now a "Pool" option as well as Individual under the Recipient Type. Can someone tell me if there is a way to remove "Pool" as a recipient type? We are trying to eliminate as much confusion as possible to end users trying to donate sick leave.

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