Benefits Activity Center - Filter functionality to exclude future dated Detected life event — Cloud Customer Connect
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Benefits Activity Center - Filter functionality to exclude future dated Detected life event

edited Aug 21, 2025 9:16PM in Benefits 3 comments

Summary:

We are trying to exclude/filter out future dated detected life events from appearing under the Life Event Status - Detected status filter. An example of a future dated event are termination. The benefits team is looking for the same functionality as Responsive, where they are filtered out unless they are current or they selected to view 'Next 3 Months'.

In the Response UI Benefits Service Center>My Dashboard, we had the option to select the dashboard counts based from 'This Week', 'This Month', Last 3 Months', or 'Next 3 Months'. Any future dated detected life events only appeared if we selected to view 'Next 3 Months'.

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