Custom field added in Form not returned when querying Master Activity ID in multi-segment activities — Cloud Customer Connect
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Custom field added in Form not returned when querying Master Activity ID in multi-segment activities

edited Aug 22, 2025 12:16PM in Field Service 1 comment

Summary:

I have added a Custom field(New Meter Reading) to a Form. It's not returned when querying the Master Activity ID in Postman.

Question:
In Oracle Field Service, we are working with multi-segment activities.
With each segment completion, a form is submitted containing a custom property: "New Meter Reading".

When we query in Postman using the Master Activity ID, the response does not include the custom property ("New Meter Reading"). The field is only available if we query each child segment activity ID individually.

👉 Questions:

  1. Shouldn’t the Master Activity response also return the custom property values submitted on its segments?

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