Required privileges to view existing absences in Redwood? — Cloud Customer Connect
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Required privileges to view existing absences in Redwood?

Hi experts,

We are having some issues with a custom role used by one of our org's departments. We have a custom HR Admin role that one of our depts use to be able to manage absences for their department. The users with this role have reported they are able to search users in the Absence & Entitlement screen, but after pulling up an employee to see their existing absences, it produces no results.


Prior to the Redwood change, these users were able to pull up absence records without issue. Do I need to assign an additional privileges to our custom role for them to actually get data when they try to view employee absences?

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