Fleet Shipment Stop Behavior – NFR Stop Removed on Driver Unassignment — Cloud Customer Connect
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Fleet Shipment Stop Behavior – NFR Stop Removed on Driver Unassignment

Summary:

When a shipment is built on Fleet, the system by default creates a stop of type “O” (return to home location). Once a driver is assigned, this stop type “O” automatically changes to an NFR stop, and the stop duration is updated to “Bobtail.”

However, if the driver is later unassigned, the NFR stop is completely removed, leaving the shipment with only 2 stops instead of 3.

Is there any configuration or setup available that controls this default behavior?


Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

OTM25B

Code Snippet (add any code snippets that support your topic, if applicable):

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