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Can assistant fill time labor/travel hours against parent technician's activities

in Field Service 1 comment

Summary:

Hi Team,

We are setting Assist Relationships. Let's say Tech A is assisting Tech B. Tech B works on multiple activities in a day but Tech A assists Tech B only for few of them and not for all activities.

Now we want to give Tech A option to fill time labor/travel hours against the Tech B's only activities for which he assisted. We have following questions:

  1. Resource Usage plugin offers this solution where Tech A can fill time against Tech B's activities. But, is it possible that labor and travel time gets auto-populated for both Tech A and Tech B based on the time they spent on the activity i.e. based on when then clicked enroute, start and end. And then they can go ahead and update the time if needed.
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