Message Scenario has upper case function?
Summary:
I'm working with Oracle Field Service and using message scenarios to send outbound SMS notifications through an external integration.
One of the requirements from our SMS provider is that the customer name (or other dynamic fields) must be sent in all uppercase letters. Additionally, the provider doesn't support special characters like accents or symbols, so we need to clean or transform the data before sending.
I’ve been checking the documentation, but I haven’t found a clear way to apply transformations like uppercase()
or similar functions directly within the message scenario templates (e.g., for placeholders like ${customerName}