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Unable to send AR invoices using email-Print Receivables Transaction

edited Aug 25, 2025 12:49PM in Receivables & Collections 2 comments

Hello,

I am trying to send AR invoices to customer using email. I am getting error when ‘Print Receivables Transaction’ ESS job is ran.

What is the default From Email i can use? Please advise if i am missing any setups or need to make any changes.

Errors:

Any Email Record : Y

The bill-to customer email address for transaction INV: TestInvoice1 couldn't be determined. This transaction won't be included in the output.

The email configuration for the **** BU business unit is incomplete. Transactions belonging to this business unit aren't included in the output file.

Business error returned in email deivery setup 3486899

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