Email Approval notification — Cloud Customer Connect
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Email Approval notification

in Workforce Management

After the Approval notification is received on mail and person clicks on the 'Approve'/'Reject' then another mail pops up as attached below.

I had two queries:

(i)Is it possible to edit the text in this pop-up mail?

(ii)Is it possible to turn off this pop-up mail and directly update the decision in the instance?

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