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SMC Redwood: Smart Action Link not coming for all subscriptions

in Subscription Management 5 comments

We have a requirement to add an action which is present at Subscription header level called, 'View Proforma Invoice'. We added the same under Manage Smart Actions. We have added basic conditions for the action(screenshot given below) but what we have noticed is that this option is visible only for a few subscriptions and not for all even if the conditions are satisfying. Can you please let us know why this could be happening.

 Action we have added:

Manage Smart Actions:

 

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