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Unable to complete performance evaluation - Error response during RestAction

edited Aug 25, 2025 10:28AM in Performance Management 5 comments

Summary:HR Talent admin/specialist cannot complete some previous year’s performance evaluations.

HR admin is trying to complete performance evaluation for FY2019 by acknowledging the performance document on behalf of an employee by clicking on 'Acknowledge' button inside the document. When admin clicks on Acknowledge button, system throws an error - Error response during RestAction. Same error is popping up on screen when employee tries to do the same to complete 2019 performance document.

We are able to reproduce this issue in lower instance. These evaluations were done prior to Redwood. When we performed same steps for FY2024 and FY2025, it worked just fine.

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