How to add AI agent on service request or work order page? — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How to add AI agent on service request or work order page?

Summary:

We have created an AI Agent in AI Studio to assist service agents in retrieving PO details. Now, we would like to embed this agent within the Redwood Service Request or Work Order page.

Could anyone please share the process and required steps to configure and deploy an AI Agent on Oracle CX pages?

Thanks

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):



Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!