Error Related to Maximum Character Limit in Performance Comments — Cloud Customer Connect
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Error Related to Maximum Character Limit in Performance Comments

in Performance Management 1 comment

Summary:


Performance Review submission Blocked Despite Respecting Maximum Character Limit

Content (please ensure you mask any confidential information):

Hello,

Our client is currently in the middle of their Performance Review cycle and has encountered a blocking error message related to performance comments on the manager's side.

The manager receives the following error message:
"Enter required comments that meet the character limits in the Overall Rating & Feedback evaluation topics",
even though their comment is 998/1000 characters long. This prevents them from submitting the evaluation (see screenshot).

Please note that the "Maximum Character Limit for Evaluation Comments" is correctly set to 1000 in the performance template (process).

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