Are There Any Test Environments or Recommended Learning Resources for Oracle Fusion DCS? — Cloud Customer Connect
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Are There Any Test Environments or Recommended Learning Resources for Oracle Fusion DCS?

edited Aug 29, 2025 2:07PM in Digital Customer Service

Summary:

I'm exploring Oracle Fusion Digital Customer Service (DCS) and would like to know if there are any dedicated test environments available for hands-on configuration and training. While our demo environment provides access to various configuration areas, I haven't seen much support or training specifically for DCS.

Content (please ensure you mask any confidential information):

In our current demo setup, we can configure several modules, but DCS seems limited in terms of accessible training tools or environments. I'm curious if Oracle offers any Additional Test Environments specifically for DCS, or if there are internal best practices or community-led training sessions that focus on DCS?

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