How to configure All Day Assist activity? — Cloud Customer Connect
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How to configure All Day Assist activity?

edited Aug 29, 2025 4:07PM in Field Service 1 comment

Summary:

Dear Team,

There is a business requirement stating that the assist activity should be scheduled for the entire day for the technician. However, when we select the "All Day" checkbox in the out-of-the-box (OOTB) configuration, the activity does not get scheduled for the full day as expected. Even though we selected full day, assist activity got scheduled for 60min which not excepted.

We kindly request clarification on the intended functionality of the "All Day" checkbox. Additionally, please advise if any specific setup or configuration is required to achieve full-day scheduling for assist activities.

Thank you for your support.

Best regards,

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