Eloqua CX Sales CRM Integration App | OAuth 2.0 support

The Eloqua CX Sales CRM Integration App has been updated in the 25.08 release to support OAuth authentication.

OAuth 2.0 is an open standard authorization framework that offers a more secure alternative to basic authentication methods, enabling applications to obtain limited and revocable access to user accounts on HTTP services without exposing or storing user passwords. By leveraging OAuth 2.0 for Oracle Eloqua and Oracle CX Sales integrations, organizations enhance security by replacing the need for credentials with access tokens that are granted with specific permissions, known as scopes, and defined lifetimes, allowing for easy revocation if necessary.

The OAuth 2.0 process typically involves redirecting the user to a secure authentication page where they grant the integration application specific permissions, after which the application receives an access token from the identity provider. This token is then used by the application when communicating with Oracle Eloqua and Oracle CX Sales APIs, serving as proof of authorization for each request.