Notification to order creator/entered by when Schedule Ship/Arrival Date is changed on B2B/Drop Ship — Cloud Customer Connect
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Notification to order creator/entered by when Schedule Ship/Arrival Date is changed on B2B/Drop Ship

in Order Management 3 comments

Summary:

In Drop Ship and Back-to-Back process, the profile ORA_DOO_RECOMPUTE_PROMISE_DATE updates the Scheduled Ship/Arrival Date on the Sales Order - if a promised delivery date change occurs to the supply document (purchase order in our case).

This feature is good; as the sales order date is updated automatically; if supplier is not able to honor the dates and there is an adjustment.

However, the user who created the sales order needs to get notified in order to let customer know of the date change/delay etc.

Is there a notification mechanism that can be possible when Scheduled Ship/Arrival Date changes on the sales order line (that is either back-to-back or drop ship ship)?

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