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Enable AI Assist in Knowledge Authoring

in Help Desk 2 comments

Summary:

Hi, we want to enable the AI Assist option while creating new knowledge articles in Redwood. We have enabled Generative AI features with help of Promotion Code shared by Oracle Support team however we are not able to find the option to enable AI Assist while creating knowledge articles in VBS as well.

Below is the reference video which demonstrates the AI assist functionality for creating Knowledge Articles :-

Use AI Assist to generate a knowledge article - Oracle Video Hub


Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable): 25C

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