Send Subscription Coverage details like adjustments using Get Subscription Entitlements algorithm — Cloud Customer Connect
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Send Subscription Coverage details like adjustments using Get Subscription Entitlements algorithm

in Subscription Management

Summary:

Send the Subscription coverage details to Service request

Content (please ensure you mask any confidential information):

A service request has an asset assigned. The subscription created has product which has an asset associated with it at covered level.

There is coverage associated to the product line. How to send the coverage information of the asset from Subscription to Service request.

Found some algorithm Get Subscription entitlments and there are related Service Mappings set up to.

Has any one tried this before and what are the steps to achieve this. Could not find much in documentation.

Version (include the version you are using, if applicable):

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