When using a Policy Agent how can we give access to different policies based on location to employee — Cloud Customer Connect
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When using a Policy Agent how can we give access to different policies based on location to employee

edited Sep 1, 2025 5:31PM in Oracle AI for Fusion Applications 2 comments

Summary:

Hi there,

If we want to deploy for example a Leave and Absence Policy Advisor - AI Agents for our employees how can we allow end users access to the right policy based on location?

As we may have a different policy in the UK, a different one in Ireland and a different one in Canada.

If there something in the template of the agent that we can change update code? Or we need to configure 3 different agents and for each of them we add a different policy and we map in the agent Security tab a different custom employee role (that has the right privileges to interact with the agent) corresponding to that respective Location?

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