HTML tags are displayed when copying text from the email body to Activity Description — Cloud Customer Connect
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HTML tags are displayed when copying text from the email body to Activity Description

in Sales 1 comment

Summary:

When creating an Activity, we often copy content from the email body into the Activity Description field. However, doing so causes HTML tags to appear in the description. This issue doesn't occur when the text is typed manually or copied from plain-text sources like Notepad. We need a way to avoid HTML tags when pasting content from emails.

Content (please ensure you mask any confidential information):


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Code Snippet (add any code snippets that support your topic, if applicable):

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