Zero Out Credit Memo Amount from UI — Cloud Customer Connect
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Zero Out Credit Memo Amount from UI

in Subscription Management 5 comments

Summary:

Hi,

One of the requirements from our customer is that they want to manually zero out the amount on a credit memo from the UI itself. The only way I know of updating the credit memo amount is via the file import. Is it possible to do it from the UI using any OOTB functionality or is file import the only option?

Also, our customer is not using Fusion AR or RMCS so we are not worried about any integrations with these systems. Simply making the credit memo amount zero would suffice.

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