Need to re-launch Attestation questionnaire when times are changed manually in the time card — Cloud Customer Connect
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Need to re-launch Attestation questionnaire when times are changed manually in the time card

Summary:

We are looking to combine an attestation questionnaire process between the Web Clock and the Time Card

Content (please ensure you mask any confidential information):

The business requirement is to launch an attestation questionnaire at the end of the shift, to have the employee answer if they took their REST period.

We have achieved this in Web Clock by using the "End Of Shift" = "Yes" attribute at the clock out button.

But We are facing two challenges when trying to launch the same Questionnaire in the Time Card:

  1. When we select "Clock Out" in the attestation set, it automatically converts the attestation configuration to "Detail" level, without an opportunity to change it back to the "Day" level.

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