Smart text usage report in Fusion service — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Smart text usage report in Fusion service

in Fusion Service

Summary:

I am looking for smart text usage report in the ADF in the fusion service. We have a subject area in the analytics "CRM/Help Desk - Service Request SmartText Usage Real Time" which give the usage report in redwood UI only and the table below does not seem to be providing accurate results in the Classic UI. Please any one confirm if this feature available in the classic UI?

  • SVC_STANDARD_TEXT_B
  • SVC_STANDARD_TEXT_INT
  • SVC_STANDARD_TEXT_TL
  • SVC_STANDARD_TEXT_EXP_VL
  • SVC_STANDARD_TEXT_VL
  • SVC_STD_TXT_HISTORY

Appreciate your help.

Content (please ensure you mask any confidential information):

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!