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Inconsistent GOP availability outcomes

in Order Management 4 comments

Summary:

Hi Experts,

We are facing an issue where we are unable to explain the GOP availability outcomes.
Below is the scenario

  • We have 105 on shelf
  • We have currently 5 GOP reservations (using AutoSchedule API) for the item A
  • Orders awaiting shipping for Item A are 7
  • When we run quickAvailability we get 100 for QuantityAvailable (that is 105-5) which looks correct, but is not accounting for Open sales orders.
  • When we Look at Review Supply Allocations though, the cumulative available are only 9.
  • There are 35 reservations for a substitute item which might be consuming this supply as there is no onhand stock available, but that's not showing in the consumed supply.
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