SMS Segmentation in Responsys
Summary:
Assigning a Segment to SMS campaign in Responsys
Content (please ensure you mask any confidential information):
From Recent email from Oracle, it says "Please ensure your SMS Campaigns are targeting at least one specific segment; especially if you launch the campaign via the campaign calendar or campaign designer. SMS launch issues may occur if SMS campaigns are configured without at least one targeted segment."
But there is no 'Segment' to select from the SMS dashboard. We don't launch through programs, but through the campaign dashboard and all that is there is Target Audience. Are we going to have launch issues?