Asset Hierarchy for the Kit item after SO Shipment — Cloud Customer Connect
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Asset Hierarchy for the Kit item after SO Shipment

in Maintenance

Hi Team

We are trying to achieve Asset Hierarchy for the Kit Item. When we ship out 1 Qty of the Kit item then we are able to see the required Hierarchy.

When we ship out 2 Qty of the Kit item then we have a issue. In this case system is creating 2 kit item assets but, all the components/assemblies and their quantities are attached to only 1 kit item asset. The other Kit item asset does not have any components/ assemblies under this.

SO for Kit item : System , Qty 2.


Assets created for Kit Item "System" : As expected 2 Quantities



Issue : All the components/Assemblies (2 assets each) under Kit item "System" come and sit under only 1 asset "100000023275978" that was created for Kit item System

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