Web Clock Functionality Questions — Cloud Customer Connect
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Web Clock Functionality Questions

Hi All,

We have a requirement where all employees are expected to use Web Clock to record their timesheets. As I’m new to OTL, I have a few questions regarding the process:

  1. After employees clock in and clock out, the Time Management (TM) Admin runs a process to generate timecards. However, these timecards remain in the "Entered" status.
    • Who is responsible for submitting these timecards — the employee or the admin?
    • Since employees do not have access to submit timecards, does this mean the admin must submit each timecard manually?
    • If so, this could be quite cumbersome for the admin team. Is there an automated or streamlined way to handle this?

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