Payroll Time Card approval giving error when routed to a manager other than Line Manager — Cloud Customer Connect
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Payroll Time Card approval giving error when routed to a manager other than Line Manager

Summary:

The Time Card approvals should be directed to Supervisor instead of Line Manager, if Supervisor Manager Type also exists in the employment record of employees:

I created Payroll Time Card approval rule as follows:

If

((RequestManager.managerType == "Line Manager") AND (RequestManager.managerType != "Supervisor")))

Then

Management Hierrachy of Line Manager

If

(RequestManager.managerType == "Supervisor"))

Then

Management Hierarchy of Supervisor

Error in above approval rules -

The request operation failed with the business rules defined for TimecardApprovalRules

Seeking resolution on above issue.

Thank you

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