New benefit plan not showing for Open Enrollment but shows for other Ben Admin events

Summary:

We have created a new plan for users to opt into during open enrollment except we cannot get it to show up.

The plan shows when go in through a Ben Admin event and displays the rates correctly. We have made multiple adjustments to the configuration but something is preventing it to show up during open enrollment.

We did try to create it effective 01/01/1951 with a status of pending and then effective 01/01/2026 with a status of Active. The rest of the set up matches our other pre-existing plans that show up for OE no problem. We also added the pending plan to a pre-existing program, also as pending, effective 01/01/2023 but then it does not show in the list of plans attached to the program, therefore I cannot make it active effective 01/01/2026. I confirmed it is added to the program as pending despite not seeing it because if I try to re-add it,