Payment Approvals are not getting routed to the Group Members
Summary:
We added a new rule in the Payments Approvals for the new BU that is being set-up. Instead of being routed to the Payment Approval Group, PPR's are being sent to the payment processing. Approvals are routed based on the Disbursement Bank Account Name.
Content (please ensure you mask any confidential information):
Rule defined:If
Payment Process Request.Disbursement Bank Account Name in "Bank Account Name1", "Bank Account Name2", "Bank Account Name3"
THEN
List Builder Approval Group
Response Type Required
Approval Group Test Approval Group
Allow empty groups False
Rule Name "PaymentRule"
Dimension Id null
PPR's being sent for payment directly.